Terms and Conditions

BIKNX Exchange Policy

BIKNX DOES NOT ISSUE REFUNDS FOR RETURNED ITEMS. 

We at BIKNX.COM understands that ordering online isn’t always the easiest and safest task. That’s why we’re here to make your online shopping experience as safe & easy as possible. We’ll be more than happy to exchange your item(s) for store credit or for another available item of equal value.

Exchange Guidelines

1. Items returned within 30 days of their original shipment date will be eligible for a store credit or exchange for another item of equal value. Returns received after this date will be refused and returned to you at your expense.
2. All returned items must be in their original condition, unworn, unwashed, and undamaged. Products with a removed hygiene seal (bodysuits/swimsuits) are not eligible for return. Any returned items that appear to have been worn, washed, or damaged in any way will be returned to you at your expense. If we are unable to do so, you will receive a store credit with a 15% fee deducted from the amount of the value of the item(s) returned.
3. All items are returned to Biknx.com at the expense of the customer. Please be sure to include a note inside the return package with your name, order number, and what you wish to receive in exchange for the enclosed item.
4. A tracking number for the returned package must be obtained by the customer in case the package is lost on its way back to Biknx.com. Failure to do so may result in us not being able to process your exchange.

NOTE: WHEN RETURN IS RECEIVED, WE’LL PROCESS THE RETURN WITHIN 7-14 . ONCE PROCESSED AND YOUR CREDIT IS ISSUED, YOU’LL RECEIVE A BIKNX CREDIT CODE AT THE EMAIL ADDRESS WHICH YOU PROVIDED AT THE TIME OF YOUR PURCHASE.

Biknx.com Exchange Department Address

Please email info@biknx.com for our Exchange Department Address. Do not return items to the address on your received package or packing slip.

Biknx reserves the right not to credit you if you return items outside the terms of our Exchange Policy